Modules

Module 1 Psychological Trauma - Awareness and Understanding

Be prepared and proactive at all stages of stress/trauma.

Fire staff will learn the definition of trauma, the various responses a healthy human may experience after a traumatic event, followed by assessment and intervention practices to mitigate the negative impacts of trauma and mental illness.

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Objectives

  • Recognize stress as a component of resilience.
  • Develop awareness of the immediate and long-term effects of stress/trauma.
  • Plan proactive strategies to mitigate stress/trauma.

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Module 2 Psychological Trauma - Potential Risks & Strategies

Support peers using the 4Rs Action Toolkit.

Psychological trauma is explored further – through the application of the 4R Action Toolkit, fire staff will learn the importance of early recognition and early intervention to prevent a moderate to severe mental health problem from developing.

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Objectives

  • Structure conversations with peers using the 4R Action Toolkit.
  • Identify signs that may indicate a peer is struggling.
  • Develop communication techniques
  • Modify the 4R Action Toolkit in crisis situations.
  • Outline supporting a peer’s recovery.

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Module 3 The Trauma Informed First Responder

Improve effectiveness and satisfaction by using a trauma-informed 4R approach with citizens

Fire staff will develop a basic understanding of mental illness and mental health, and will learn to apply the 4R Action Toolkit to effectively communicate and appropriately respond to a citizen, colleague, family member experiencing a mental health problem/crisis.

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Objectives

  • Identify components of trauma informed responding.
  • Apply the 4R Action Toolkit to citizens.
  • Employ techniques to support de-escalation in citizens.
  • Develop techniques for increasing your compassion satisfaction & resilience.

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Module 4 Managing Workplace Stress and Building Resiliency

Mitigate occupational stress and practice personal wellness tools.

Fire staff will explore the risk factors and impact of workplace/life stress and will learn to strengthen their resiliency by building and applying valuable and helpful coping strategies.

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Objectives

  • Define challenges and potential negative impacts of the work.
  • Develop personal tools for building resilience.
  • Identify ways to promote growth after stressors.
  • Apply the 4R Action tool-kit to self.

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